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    • Announcements

    • M365 Security Plus build 4703 is out now!

      Hello everybody! We are glad to announce the release of M365 Security Plus' latest build-4703. Issue fix An issue in Exchange Online audits where the Moved messages to another folder audit action included items that were soft deleted from the users' inbox

    • M365 Manager Plus build 4703 is out now!

      Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4703. Issue Fixes An issue in Scheduled Reports where the last N days Period filter was configured provided data only for N-1 days has been fixed. An issue in environments

    • Windows crashes caused by Crowdstrike: Workarounds

      Dear customers, We are aware that many of you are encountering issues with your Windows systems due to a problem with CrowdStrike’s Falcon Sensor. This is causing unexpected system behaviour, including blue screens and restarts. We want to assure you

    • Restart Required for Probe-Installed Machines/Servers

      Dear Customers, We've released critical updates to the probe, requiring a machine restart to enhance performance, security, and seamless operation The probe will continue to function without a restart for a grace period of one month from today. However,

    • Patch Tuesday Updates: June 2025

      Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-06 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5061072) (ESU) (CVE-2025-33073) 2025-06 Security Only

    • Most Discussed Topics

    • Servicedesk not fetching email even sync

      Dear Servicedesk team, Hi team, we're experiencing an issue with receiving emails from our linked M365 account's mailbox in SDP On-Demand.

    • Issue with sending emails from ServiceDesk Plus Cloud

      Dear Customers, We're currently experiencing an issue affecting mail sending from the ServiceDesk Plus Cloud application for some customers hosted in our EU data centre. We recognize the impact this may have on your workflows and sincerely apologize for

    • New field designation on F&FR

      Hi, Team, In earlier versions of SDP, the way that additional fields are referred to in F&FR code has changed. Now, they use the API Name instead of the old style (something like TABLENAME_COLUMNNAME, like "WorkOrder_Fields_UDF_CHAR13"). While there are

    • share resources

      I imported my resources from Active Directory. After that, I started user discovery and found all the local users, then reset their passwords. Now, I want to share a resource with just one user. Unfortunately, it shares the resource with all the users

    • Opmanager - problems when visualizing monitoring graph

      Hello, We are trying to visualize the monitoring graph of some machines, but the issue we're having is it won't show the graph unless we do a manual check on it. This is before we do it manually. And this is after. I will be attaching the log files in